Zvy2 Terms and Conditions — Please read carefully before use

1. General Terms & Conditions

Zvy2 (hereinafter referred to as "we", "the platform", or "the company") is a licensed online gaming and betting platform. This Terms and Conditions constitutes a legally binding agreement between you (the "user") and zvy2. By accessing, registering on, or using any service on the zvy2 platform, you agree to be bound by all provisions of these Terms & Conditions.

This document may be updated at any time. For significant changes, zvy2 will notify registered users by email or through the platform. It is your responsibility to check this page regularly and stay informed. Continued use of the platform after any changes constitutes your acceptance of the revised Terms & Conditions.

2. Account Register

To register on zvy2, you must provide accurate and complete personal information. Submitting false or misleading information at registration is strictly prohibited. We reserve the right to verify the information you provide at any time.

• Only one account per person is permitted
• Providing your correct name, date of birth, and contact details is mandatory
• To update your information after registration, please contact Support
• Only one account may be created per email address
• Keeping your account password confidential is your own responsibility

• Creating an account under someone else's name or identity is prohibited
• Using multiple accounts to claim bonus offers is considered fraud
• Using a third party's account or renting out your own account is prohibited

3. Eligibility & Age Restriction

To use the zvy2 platform, you must be at least 18 years by the time of registration. By registering, you confirm that you are of legal age under applicable law and have the legal right to participate in online gaming and betting activities.

Additionally, residents of countries or regions where online gaming and betting is prohibited by law are not eligible to use zvy2. It is the user's own responsibility to ensure compliance with the laws of their country.

4. Deposit & Payment Policy

Zvy2 currently supports deposits via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 10 (Ten Taka)Deposits are usually credited to your account instantly, though network issues may occasionally cause a short delay.

1. Only use payment methods registered in your own name when making deposits.
2. The use of third-party payment methods is strictly prohibited.
3. If you experience any deposit issues, please contact the support team within 24 hours.
4. We may request additional verification for suspicious transactions.
5. No chargebacks will be accepted once a deposit has been completed.

We take the security of your financial information seriously. All transactions are processed through SSL encryption, and our payment systems undergo regular security audits.

5. Withdrawal Policy

To withdraw winnings from zvy2, your account must have completed KYC verification. Withdrawal requests are generally 1 to 3 business days within which it is processed. However, larger amounts may require additional verification.

• Withdrawals may only be made to verified payment methods
• It is recommended that your deposit and withdrawal methods be the same
• Wagering requirements must be met before withdrawing winnings derived from bonuses
• The minimum withdrawal amount is BDT 500

6. Bonus & Promotions Policy

Zvy2 offers a range of bonuses and promotional offers — including welcome bonuses, deposit bonuses, free spins, cashback, and more. Each bonus has its own terms, which should be read carefully before claiming.

Wagering requirement: Most bonuses come with wagering requirements, meaning the bonus amount must be bet a set number of times before withdrawal. For example, a BDT 100 bonus with a 30x wagering requirement means you must place BDT 3,000 in total bets.

• Using multiple accounts to claim bonus offers is considered fraud
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited
• Bonuses are available to eligible players only and may not apply to all accounts
• No cash alternative is available for bonus offers

Zvy2 reserves the right to modify, suspend, or cancel any bonus offer at any time. Visit the platform regularly to stay up to date on current promotions.

7. Betting Rules

All betting activity on zvy2 is conducted fairly and transparently. Sports Betting, Live Casino, slots, and fish games — each section has its own rules, available in detail on the respective game pages.

1. Once a bet is placed and confirmed, it cannot be changed or cancelled.
2. If incorrect odds are displayed due to a technical error, zvy2 reserves the right to void the affected bets.
3. If a sports event is cancelled, the staked amount will be refunded.
4. Bets may be declined in live betting due to network latency.
5. Maximum winning limits may vary by game or event.

Our RNG (Random Number Generator) is regularly audited by an independent third party, ensuring that all game outcomes are completely unbiased and unpredictable.

8. Prohibited Activities

The following activities are strictly prohibited to maintain the integrity and security of the zvy2 platform. Violations will result in permanent account closure and, where applicable, legal action.

• Using the platform for money laundering or illegal transfer of funds
• Playing games using bots, scripts, or automated software
• Attempting to hack or manipulate the platform's systems
• Colluding with other players to gain an unfair advantage
• Accessing from a restricted region via VPN
• Using stolen payment information
• Threatening or harassing platform staff

9. Security & KYC Verification

Zvy2 complies with international financial security regulations. Our Know Your Customer (KYC) process protects the platform against fraud and money laundering. All users are required to complete KYC verification before withdrawing above a specified amount.

Documents typically required for KYC verification:

• A clear photo of your National ID (NID) or passport
• A selfie photo clearly showing your identity document
• A utility bill or bank statement as proof of address (issued within the last 3 months)
• Proof of Payment Method Ownership

10. Responsible Gaming Policy

Zvy2 believes gaming is entertainment, not a source of income. We genuinely care about the mental and financial wellbeing of our users, which is why we provide responsible gaming tools you can use at any time.

• Set your own daily, weekly, and monthly deposit limits
• Temporarily pause your account for a set period
• Apply for permanent self-exclusion if needed
• If you feel there is an issue, our support team will guide you toward professional help

Gaming addiction is a recognized mental health condition. If you feel that gaming is having a negative impact on your life or relationships, please seek help. Our responsible gaming page Detailed information and support links are available.

11. Account Closure & Suspension

Zvy2 reserves the right to suspend or close accounts without prior notice in the following circumstances:

• Violations of these Terms & Conditions
• If fraud or money laundering is suspected
• If registration with false information is confirmed
• If found to be a minor
• Attempting to recover funds through a chargeback

Users may request account closure at any time. In such cases, any verified balance in the account (excluding bonuses and subject to wagering requirements) will be refunded.

12. Changes to Terms & Conditions

Zvy2 reserves the right to update these Terms and Conditions the right to update at any time. For significant changes, registered users will be notified by email or via an on-platform announcement at least 7 days in advance. Continued use of the platform after any changes have taken effect constitutes acceptance of the updated terms.

13. Contact & Complaints

If you have any questions or complaints regarding these Terms & Conditions, please contact our support team. We aim to respond within 48 business hours.